Answering Service - Account Maintenance
Call Patch
$0.25 per patched minute
For times you need to be directly connected to a caller reaching our service.
Daily Fax Summary
A summary of messages, may be sent twice daily to your fax machine.
Daily E-Mail Summary
A summary of messages, may be sent twice daily to your e-mail address. This service is provided free to property
management accounts.
Front End Voice Mail w/ Live Operator Service
$0.25 per minute
Calls are initially routed through a voice mailbox before reaching a live operator. Typically is used to filter out all non-emergency calls, allowing only emergency calls to reach a live operator. Voice mailbox may be set up as an announcement only box or as a traditional voice mailbox where callers leave a message in the mailbox. Callers are able to press " 0 " to speak directly with an operator. Client may be notified of messages in their mailbox via several methods.
Message Delivery Voice Mailbox w/ Live Op Service
$0.25 per minute
For clients finding it more convenient to have their messages delivered to an AnswerFirst voice mailbox which is accessible toll-free, nationwide, 24 hours a day. Includes mailbox notifying you of new messages.
Priority Service
$0.60 per minute
For clients needing their callers to receive priority placement in both the ring and hold queues. Per minute fee is in addition to other per minute costs.
E-Mail Message Delivery
No Additional Fee
Have your messages delivered via e-mail.
Alpha Page Message Delivery
No Additional Fee
Have your messages delivered via alpha pager.
Custom Announcement
No Additional Fee
If our operators aren't able to answer your call by the fifth ring, callers will hear a customized greeting identifying your business and asking them to please hold for a moment.
Voice Logging Of Calls
No Additional Fee
Clients find this an invaluable tool for message redundancy.
Archived Written Messages
No Additional Fee
Message data is archived by AnswerFirst for a period of one (1) year from the date of the message.
**Prices Are Subject To Change Without Notice
1-800-645-2616 |
